Privacy Policy

PAL Hire is a part of Perfect Associates Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services.

PAL Hire will not share your information for marketing purposes with third party companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the PAL Hire.

If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information

Access to your information and correction You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. We use no third party cookies.

This is the cookies used on the Pal Hire website.

gwccpersistent3 monthsThis is used to track visitors anonymously who arrive having clicked an advert via Google Adwords. It has not personal data, only session data and everything can not be tracked to an individual.
PHPSESSIDpersistent8 DaysWhen you load a hire into a basket and move pages, we use this cookie to store your selection so you have a seamless user experience. Everything this cookie does necessary but it is anonymous and not tracked.
TawkConnectionTimesessionsessionOur live chart facility uses a cookie to identify where you are on the website and to help guide your user experience. This also is fed to our support agents who will understand where you are in your session, making support and service easier to offer.
_gapersistent2 YearsThe Google Analytics cookie, this is used to anonymously distinguish between users, this helps us understand how our website is used and how to make your life easier.
_gatsession1 minThis is used to throttle requests from Google Analytics. Used in conjunction with live browser information on the Google Analytics platform. It is anonymous and can not identify you - rather the session.
_gidpersistent24 hoursThis cookie helps identify users of the website anonymously, making it easier to distinguish between one and another.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14th of May 2018.

How to contact us
Please contact us if you have any question s about our privacy policy or information we hold about you:

  • by email
  • or write to us Head Office: Unit 7 Rhino Court, Station View, Hazel Grove, SK7 5ER